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CUSTOMER CARE
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1. Extremely delicate fabric. Please store and preserve it with only soft clothing surrounded.
2. This product is entirely/partly handmade, rare occurrences of snagging, pilling and loss of fur are possible. Please avoid any friction on the product.
3. For any distressed surface, stretch it gently from the corners of the fabric part and knead the distressed part to adjust the loose thread back in position.
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We offer worldwide shipping.
A tracking number will be provided once the order ships.
Orders are processed within 1–2 business days and shipped via express courier (DHL or SF Express).
Delivery typically takes 3–7 business days.
All orders are shipped from Shanghai.
International shipments may be subject to customs duties or import taxes depending on local regulations.
Due to the intimate nature of our garments, we do not accept returns or exchanges.
If your item arrives with any defects, including breakage in bead strands or other construction issues, we will gladly repair or replace the piece.
For any inquiries, please contact:
![[SS26] Hand Crochet Shell Hat](https://images.squarespace-cdn.com/content/v1/5d03207c0e01f80001e78313/b323b01c-247f-4e2c-ae2d-40dab8bee89d/S26CR04-1.jpg)
